Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Global Board Institute ("Company," "we," "us," or "our"), the operator of the Preside platform ("Platform" or "Service"). By accessing or using Preside, creating an account, or clicking "I Agree" during registration, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you are entering into these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and references to "you" and "your" shall refer to both you individually and the organization you represent.

If you do not agree to these Terms, you must not access or use the Platform. Your continued use of Preside following any modifications to these Terms constitutes your acceptance of such changes.

2. Description of Service

Preside is an AI-powered board management software platform designed to streamline corporate governance operations. The Platform provides the following core capabilities:

• Board Meeting Management, Schedule, manage, and conduct board and committee meetings with agenda builders, automated minutes generation, attendance tracking, and meeting status workflows.
• Document Management, Secure document repository with version control, review workflows, annotations, comments, and comprehensive audit trails.
• Voting & Resolutions, Electronic board voting, resolution lifecycle management, and a complete, auditable decision register.
• E-Signatures, Native electronic signature capabilities for board documents, including signature requests, tracking, and completion workflows.
• AI Meeting Summaries, Automated generation of structured meeting summaries with key decisions, action items, and discussion highlights.
• AI Governance Insights, AI-driven governance health scores, compliance gap analysis, board composition insights, and actionable recommendations.
• AI Board Advisor, An AI-powered assistant that provides guidance on governance regulations, best practices, fiduciary duties, and jurisdictional compliance.
• Third-Party Integrations, Connectivity with Microsoft 365, Google Workspace, and Zoom for calendar synchronization, document collaboration, and video conferencing.
• Compliance & Regulations Library, Built-in compliance checklists, regulatory tracking, policy management, and a searchable library of governance regulations across multiple jurisdictions.
• Board Analytics & Reporting, Visual dashboards with meeting trends, attendance rates, vote distributions, member engagement metrics, and governance KPIs.

We reserve the right to modify, enhance, or discontinue any feature of the Platform at any time, with reasonable notice to active subscribers where such changes materially affect their use of the Service.

3. Account Registration & Security

To use Preside, an authorized representative of your organization (the "Organization Admin") must create an account by providing accurate, complete, and current information. The Organization Admin is responsible for inviting board members and assigning appropriate roles and permissions within the Platform.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password and any API keys associated with your account. You agree to immediately notify us at legal@presideos.com of any unauthorized use of your account or any other breach of security.

We strongly encourage all users to enable two-factor authentication (2FA) for enhanced account security. The Organization Admin is responsible for ensuring that all invited members comply with the organization's security policies. We shall not be liable for any loss or damage arising from your failure to safeguard your account credentials.

You must be at least 18 years of age to create an account. Each account is for a single user only and must not be shared with or transferred to any other individual.

4. Subscription Plans & Billing

Preside offers the following subscription tiers:

• Free, $0/month. Includes basic governance features for up to 3 board members with 1 GB of document storage.
• Foundations, $199/month (billed annually at $2,388/year). Includes resolutions, voting, committee management, compliance checklists, secure messaging, and 10 GB storage for up to 10 board members.
• Professional, $499/month (billed annually at $5,988/year). Includes all governance modules, board evaluations, analytics, reporting, full audit logs, AI meeting summaries, and 50 GB storage for up to 25 board members.
• Enterprise, $999/month (billed annually from $11,988/year). Includes unlimited board members, a dedicated success manager, 200 GB+ storage, custom compliance reporting, and white-glove onboarding. Single sign-on, SCIM provisioning and API access are on our product roadmap and are not included today.

All paid subscription plans include a 30-day free trial. During the trial period, you may cancel at any time without charge. If you do not cancel before the trial period expires, your subscription will automatically convert to a paid plan, and your payment method on file will be charged the applicable subscription fee.

Subscriptions are billed on an annual basis unless otherwise agreed in writing. All fees are quoted in United States Dollars (USD) and are exclusive of applicable taxes, which will be calculated and applied at checkout based on your billing address.

No Refunds After Trial. Once the 30-day free trial period has ended and your paid subscription has commenced, all fees are non-refundable. You may cancel your subscription at any time, but you will retain access to the Service through the end of your current billing period. No prorated refunds will be issued for early cancellation.

We reserve the right to modify pricing with at least 60 days' written notice prior to the start of your next billing cycle. Price changes will not apply retroactively to your current billing period.

5. Acceptable Use Policy

You agree to use Preside solely for lawful purposes and in accordance with these Terms. You shall not, and shall not permit any third party to:

• Use the Platform in violation of any applicable local, state, national, or international law or regulation, including but not limited to data protection and privacy laws.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, object code, or underlying structure, algorithms, or ideas of the Platform or any component thereof.
• Attempt to gain unauthorized access to any part of the Platform, its servers, databases, or any associated systems or networks, including through hacking, password mining, or any other illegitimate means.
• Use any automated means, including but not limited to bots, scrapers, crawlers, or spiders, to access, extract, copy, or monitor any content or data from the Platform without our prior written consent.
• Upload, transmit, or distribute any viruses, malware, trojans, worms, or any other malicious or harmful code through the Platform.
• Use the Platform to send unsolicited communications, spam, or bulk messages to other users or third parties.
• Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with any person or entity.
• Interfere with or disrupt the integrity, performance, or availability of the Platform or any data contained therein, including through denial-of-service attacks or similar disruptive activities.
• Sublicense, resell, rent, lease, transfer, or otherwise commercially exploit the Platform or provide access to it as part of a service bureau or similar arrangement, without our prior written authorization.

Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account, at our sole discretion, without prior notice or liability.

6. Intellectual Property

The Platform, including its entire contents, features, functionality, and all underlying technology, is owned by Global Board Institute and is protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. The Preside name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Global Board Institute. You must not use such marks without our prior written permission.

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Platform solely for your internal board governance purposes during the term of your subscription.

You retain all ownership rights in any content, data, documents, or materials that you upload, submit, or transmit through the Platform ("User Content"). Nothing in these Terms transfers ownership of your User Content to Global Board Institute.

7. User Content & Data

You are solely responsible for all content, data, documents, and materials that you or your authorized users upload, store, or transmit through the Platform ("User Content"). You represent and warrant that you own or have obtained all necessary rights, licenses, and consents to upload and use such User Content, and that your User Content does not infringe or violate the intellectual property, privacy, or other rights of any third party.

By uploading User Content to Preside, you grant Global Board Institute a limited, non-exclusive, worldwide, royalty-free license to process, store, display, reproduce, and transmit your User Content solely as necessary to provide, maintain, and improve the Service. This license is limited to the purposes of operating the Platform and does not grant us any ownership interest in your User Content.

We do not claim any ownership of or rights to your User Content. We will not access, use, or disclose your User Content except as necessary to provide the Service, comply with applicable law, or respond to lawful governmental requests. Our handling of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement commercially reasonable administrative, technical, and physical safeguards to protect User Content, including encryption at rest and in transit, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. AI Features Disclaimer

Preside incorporates artificial intelligence ("AI") features, including but not limited to AI Meeting Summaries, AI Governance Insights, AI Board Book Generation, and the AI Board Advisor. These features use machine learning models to analyze data, generate summaries, provide recommendations, and respond to governance-related queries.

AI outputs are provided for informational purposes only. The information, summaries, insights, recommendations, and responses generated by Preside's AI features do not constitute legal advice, financial advice, professional counsel, or any form of certified professional opinion. AI-generated content should not be relied upon as a substitute for the judgment and advice of qualified legal, financial, or governance professionals.

No guarantee of accuracy or completeness. While we strive to ensure that our AI features produce accurate and helpful outputs, we make no representations or warranties regarding the accuracy, completeness, reliability, timeliness, or suitability of any AI-generated content. AI models may produce errors, omissions, outdated information, or outputs that are not applicable to your specific circumstances or jurisdiction.

You acknowledge and agree that any reliance on AI-generated content is at your own risk. You are solely responsible for verifying the accuracy and applicability of any AI outputs before making governance decisions, taking legal action, or relying on such content for any purpose. Global Board Institute disclaims all liability for any damages, losses, or adverse outcomes arising from your use of or reliance on AI-generated content.

9. E-Signature Terms

Preside provides native electronic signature ("e-signature") functionality that enables users to sign and collect signatures on board documents electronically. By using the e-signature feature, you acknowledge and agree that electronic signatures executed through the Platform are intended to be legally binding.

Electronic signatures executed through Preside are designed to comply with the United States Electronic Signatures in Global and National Commerce Act (ESIGN Act, 15 U.S.C. 7001 et seq.), the Uniform Electronic Transactions Act (UETA), and the European Union's Regulation (EU) No 910/2014 on electronic identification and trust services (eIDAS Regulation), where applicable.

Jurisdictional responsibility. The legal validity and enforceability of electronic signatures may vary by jurisdiction and document type. You are solely responsible for determining whether electronic signatures are legally valid and enforceable in your jurisdiction and for your specific use case. Certain documents, including but not limited to wills, trusts, powers of attorney, and certain real estate transactions, may require handwritten signatures or notarization under applicable law.

Global Board Institute does not provide legal advice regarding the enforceability of electronic signatures. We recommend consulting with qualified legal counsel to ensure that your use of e-signatures complies with all applicable laws and regulations in your jurisdiction.

10. Third-Party Integrations

Preside offers integrations with third-party services, including but not limited to Microsoft 365, Google Workspace, and Zoom ("Third-Party Services"). These integrations enable calendar synchronization, document collaboration, video conferencing, and other connected functionality.

Your use of any Third-Party Services is governed by the respective terms of service, privacy policies, and end-user license agreements of those third-party providers. By enabling an integration, you authorize Preside to exchange data with the applicable Third-Party Service as necessary to provide the integrated functionality.

Global Board Institute is not responsible or liable for the availability, accuracy, security, or performance of any Third-Party Services. We do not endorse and make no representations or warranties regarding any Third-Party Services. Any issues, disputes, or claims arising from your use of Third-Party Services must be directed to the applicable third-party provider.

We may modify, add, or remove integrations at any time. If we discontinue support for a Third-Party Service integration, we will provide reasonable advance notice to affected users where practicable.

11. Service Availability

We work to keep the Platform continuously available and we monitor it, but we do not currently offer a contractual uptime guarantee, service credits or a formal Service Level Agreement, and the Platform is provided on an as-available basis. If your organization requires a contractual SLA, contact us before subscribing so we can tell you where that sits on our roadmap.

Scheduled Maintenance. We may perform scheduled maintenance that requires temporary downtime. We will provide at least 48 hours' advance notice of scheduled maintenance via email notification and/or in-platform announcements. We will endeavor to schedule maintenance during off-peak hours to minimize disruption.

Force Majeure. We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of war or terrorism, epidemics or pandemics, government actions or orders, power outages, internet service disruptions, failures of third-party infrastructure providers, cyberattacks, or other events of force majeure. Our obligations under these Terms shall be suspended for the duration of any such event.

We will use commercially reasonable efforts to restore service promptly following any unscheduled downtime and to communicate with affected users regarding the nature and expected duration of any service interruption.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GLOBAL BOARD INSTITUTE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT OF FEES PAID BY YOU TO GLOBAL BOARD INSTITUTE DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability shall be limited to the fullest extent permitted by applicable law.

13. Indemnification

You agree to indemnify, defend, and hold harmless Global Board Institute and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or relating to:

• Your use of or access to the Platform.
• Your violation of these Terms or any applicable law or regulation.
• Your User Content, including any claim that your User Content infringes or violates the intellectual property, privacy, or other rights of any third party.
• Any unauthorized use of your account, whether or not authorized by you.
• Your reliance on AI-generated content, e-signatures, or any other feature of the Platform.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you agree to cooperate with us in asserting any available defenses. This indemnification obligation shall survive the termination of these Terms and your use of the Platform.

14. Termination

Termination by you. You may terminate your account and subscription at any time by contacting us at legal@presideos.com or through the account settings within the Platform. Termination will be effective at the end of your current billing period. No refunds will be issued for any unused portion of your subscription.

Termination by us. We may suspend or terminate your account and access to the Platform at any time, with or without cause, and with or without notice, including but not limited to situations where we reasonably believe that you have violated these Terms, engaged in fraudulent or illegal activity, or pose a risk to the security or integrity of the Platform or other users.

Data export. Upon termination, you will have thirty (30) days to export your User Content from the Platform. We will provide data export functionality through the Platform or, upon written request, deliver your data in a standard, machine-readable format. After the 30-day data export period, we reserve the right to permanently delete all User Content associated with your account, and we shall have no obligation to maintain or provide access to such data.

The following provisions shall survive termination of these Terms: Sections 6 (Intellectual Property), 7 (User Content & Data, with respect to the limited license granted), 8 (AI Features Disclaimer), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law), and 16 (Dispute Resolution).

15. Governing Law

These Terms and any disputes arising out of or in connection with these Terms or your use of the Platform shall be governed by and construed in accordance with the laws of the jurisdiction in which Global Board Institute is incorporated, without regard to its conflict of laws principles.

You agree that any legal proceedings arising out of or relating to these Terms or the Platform shall be brought exclusively in the courts of competent jurisdiction located in the jurisdiction of Global Board Institute's incorporation, and you hereby consent to the personal jurisdiction and venue of such courts.

16. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or the breach, termination, or validity thereof ("Dispute"), the parties agree to resolve the Dispute through the following escalation process:

Step 1: Good Faith Negotiation. The parties shall first attempt to resolve the Dispute through good faith negotiations. Either party may initiate this process by sending a written notice describing the Dispute to the other party. The parties shall have thirty (30) days from the date of such notice to reach a mutually acceptable resolution.

Step 2: Mediation. If the Dispute is not resolved through negotiation within the 30-day period, either party may submit the Dispute to mediation administered by a mutually agreed-upon mediation service. The mediation shall be conducted in the jurisdiction of Global Board Institute's incorporation. The costs of mediation shall be shared equally between the parties.

Step 3: Binding Arbitration. If the Dispute is not resolved through mediation within sixty (60) days of the initial mediation request, either party may submit the Dispute to final and binding arbitration. The arbitration shall be conducted by a single arbitrator in accordance with the rules of a recognized international arbitration institution. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Class Action Waiver. You agree that any Dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Global Board Institute.

17. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time at our sole discretion. When we make material changes to these Terms, we will provide at least thirty (30) days' advance notice by sending an email to the address associated with your account and/or posting a prominent notice within the Platform.

Your continued use of the Platform after the effective date of any modified Terms constitutes your acceptance of and agreement to the updated Terms. If you do not agree to the modified Terms, you must discontinue your use of the Platform and terminate your account before the effective date of the changes.

We will maintain an archive of previous versions of these Terms, which you may request at any time by contacting us at legal@presideos.com. The "Last updated" date at the top of this page indicates when these Terms were most recently revised.